Privacy Policy for Ostol

SCOPE AND APPLICATION

At Ostol ("we," "us," or "our"), we are committed to protecting and respecting your privacy in connection with your use of our website, www.ostol.co (the "Website"), applications (the "Apps"), and other products, services, and features thereof (collectively referred to as the "Products"). This privacy policy ("Privacy Policy") applies to individuals who use our Products globally. By using our Products, you agree to the terms outlined in this policy.

Please read the following information carefully to understand how we collect, use, and protect your personal data.

COLLECTION OF INFORMATION

When you use our Products, we may collect the following types of information:

1. Personal Data

  • This may include your name, email address, phone number, billing address, and any other data you provide when creating an account or contacting us.
  • If you are a primary account holder and choose to add additional users to your organization, we may collect their name, email, phone, and other related details.

2. Device Information

  • We may collect data related to your device, such as the type of device, operating system, version, system performance, and unique device identifiers.

3. Location Information

  • If you log trips, fuel fills, or other vehicle-related data, we may collect the precise location of your device when the app is running in the foreground or background.

4. Company Information

  • If you use Ostol for an organization, we may collect your company's name, email address, and physical address.

5. Log Data

  • We may collect information such as your IP address, device logs, pages accessed, times of access, and other interactions with our service.

USE OF INFORMATION

We use the collected data for the following purposes:

1. Providing and Improving the Products

  • To deliver our fleet management services to you and ensure smooth functioning.
  • To answer your questions, provide customer support, and improve our services.

2. Marketing and Communication

  • We may send you updates, newsletters, and promotional messages about our Products. You can opt out of marketing communications at any time.

3. Enhancing User Experience

  • To develop new features, improve existing features, and customize your experience.

4. Analytics

  • We use third-party tools such as Google Analytics to analyze the usage of our website and apps to improve our services and enhance your experience.

5. Security and Legal Compliance

  • To ensure the security of our Products, prevent fraud, and comply with legal obligations.

6. Payment Processing

  • We use Stripe (through LemonSqueezy) to process payments. We do not store sensitive payment information (such as your credit card number), but Stripe may collect payment information directly from you for transactions.

7. Geolocation

  • To understand general geographic trends of our user base (such as identifying users by country, state, or city).

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to enhance your experience with our Products, including:

  • Storing preferences and settings.
  • Recognizing when you visit our site and allowing seamless navigation.
  • Collecting information for analytics, like usage patterns and device type.

You can manage your cookie preferences through your browser settings.

THIRD-PARTY TOOLS AND INTEGRATIONS

We partner with third-party services for specific functionalities:

  • Google Analytics: To monitor website traffic and improve our service. Google Analytics collects anonymous usage data and may store information about your device.
  • Stripe (through LemonSqueezy): For payment processing. Please review their privacy policies for information on how they handle your payment data.

Please note that we do not control the practices of third-party tools and encourage you to review their privacy policies.

DATA STORAGE AND SECURITY

Your data is stored on secure servers. While we use industry-standard security measures to protect your information, no data transmission is 100% secure. You transmit data at your own risk.

We take reasonable precautions to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

USER RIGHTS

You have the right to request the deletion of your personal data stored in our Ostol databases. However, please note that we cannot delete data stored by third-party services (like Google Analytics or Stripe).

To request data deletion, please contact us at support@ostol.co. We will verify your request and proceed with data removal from our systems.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this page periodically for the latest information about our privacy practices.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@ostol.co
Website: www.ostol.co